HEALTH bosses are urging people only to seek treatment at the Accident & Emergency department of the Royal Stoke Hospital in emergency situations.
Consultant Richard Fawcett arrived for work at the hospital yesterday to find patients in A&E facing a 12-hour wait to be seen, with over 25 waiting in the corridor.
He said that later in the day the A&E unit had ‘run out of corridor space.’
A statement issued by the University Hospitals of North Midlands (UHNM) on Twitter said: “The NHS is appealing for support from the local community to reduce the pressure on hospital services at both the Royal Stoke and County Hospital [Stafford] through responsible use of A&E as we run into the busy New Year period.
“The Accident & Emergency department and 999 ambulance service should only be used in serious or life-threatening conditions.”
Almost 5,000 calls were made to West Midlands Ambulance Service on New Year’s Day 2016 – making it the trust’s the busiest day ever.
Alternatives to A&E
Self-care: This is the best choice to treat very minor illnesses, ailments and injuries. A range of common illnesses and complaints can be treated with a well-stocked medicine cabinet and plenty of rest.
NHS 111: This service has been introduced to make it easier for you to access local NHS healthcare services in England. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free.
Pharmacist: You can speak to any pharmacist for advice on how to treat lots of minor injuries and common complaints such as coughs, colds, bites, stings, aches and pains.
GP: For medical advice or for illnesses you can’t shake off. You should be able to get an appointment with your surgery within 24 hours, Monday to Friday. If your doctors are closed call your doctor’s surgery and you will be transferred to the GP out of hours service.
Walk-in Centres: Can be used to treat minor injuries and ailments.
Local minor injury units and walk-in centres in North Staffordshire are:
Haywood Hospital, High Lane, Burslem, Stoke-on-Trent, ST6 7AG
Tel: 01782 673500
Open: 7am-10pm Monday to Friday
9am-10pm at weekends
Hanley Health and Wellbeing Centre, 69/71 Stafford Street, Hanley, Stoke-on-Trent, ST1 1LW
Tel: 0300 123 6759
Open every day from 8am-8pm
Leek Moorlands Hospital, Ashbourne Road, Leek, ST13 5BQ
Open every day from 8am to 8pm
Cannock Minor Injuries Unit, Brunswick Road, Cannock, WS11 5XY
Tel: 01543 572757
Open every day from 10.30am to 6.30pm